Type: FAQ

We have many pet-friendly properties that are listed on the website, search by feature, and go to our Pet-Friendly category. A surcharge may be applicable for bringing your pet. Just because a property is Pet Friendly it does not necessarily mean it is fully fenced – please check individual listings or talk to our team to confirm.

Cots and Highchairs are supplied at some of our homes.

All our properties are set up as a ‘home from home’ and are equipped accordingly. The properties will have supplies to get you through the first night or two, toilet paper, dishwashing tablets, washing powder, etc. Most properties also have a basic supply of tea, coffee, salt, and pepper. You will need to bring your own food and drink plus personal toiletries.

Most of our properties have a full linen service included in the tariff. Each property on the website will say if it is included or BYO linen. Holiday Rental Specialists do provide an option to rent linen at an extra cost. The information is under the Guest Information tab on our website.

Yes, all our properties have a minimum two-night stay on standard weekends, a minimum 3-night stay on public holidays, 4 nights over Easter, and 5 nights over Christmas/New Year on the Coast.

Check-in time is 3 pm and check out is 10 am. An earlier check in or late check out may be possible, talk to our team the day before you are due to arrive to find out if you are eligible.

No, all our properties are fitted with a key safe and you will be given your unique code to access the safe when you have paid in full and on your arrival day.

All the information and directions will be emailed to you 1 week prior to your date of arrival. The access code for the key safe at the property will be sent via text at 2:30 pm on the afternoon you are due to check-in.