About Us
Holiday Rental Specialists is a specialist holiday rental manager, a family owned business.
Holiday Rental Specialists help owners who have worked hard to earn their investment property, that want to protect that investment and want to share it with others, all whilst they earn a solid return. The team encourage owners to buy holiday rental properties in fabulous locations, and present them beautifully, so guests rave about their experience and ultimately create a place where wonderful memories are made by all.
Founder, Rebecca Cribbin and her team look after properties all over New South Wales, the business has grown from just 20 properties under management in 2014 to more than 400 today. They specialise in holiday properties in Culburra, Callala and Currarong as well as Jervis Bay, the Southern Highlands, Kiama, Gerringong, Gerroa, Berry, Kangaroo Valley and Port Stephens with further growth plans. The team have the expertise and contacts to manage holiday rental properties anywhere in Australia.
Rebecca is thrilled to be working in the holiday rental industry. “The two things I love to do most is spend time with my family and friends and travel, at the intersection of those two things for me is FUN. I believe that families who travel together and have fun are more likely to stay together. It excites me that I can help make that magic happen.”
In 2022 more than 80,000 holidaymakers will stay in properties managed by the team at Holiday Rental Specialists.
Holiday Rental Specialists look after everything: the advertising, the bookings, the housekeeping and the maintenance. When owners entrust their holiday rental to us, they find they have more time for the fun stuff, they can enjoy all the benefits of owning a holiday rental and earn more income than they would have if they were to manage the property themselves.
Holiday Rental Specialists have been the recipients of the Southern Highlands Business Award for Tourism Services in 2016 and 2017 and were finalists in the awards for 2018, 2019, 2020 and now in 2021. They also won the 2016 Silver Award for Holiday Rental Management on the South Coast of NSW. Plus were national finalists in the Australian Small Business Awards in the category of Tourism for 2016.
After working with hundreds of owners we have noticed that most owners face three major challenges with their holiday rental investment property.
- They don’t live locally to their property so they don’t have the necessary contacts for trades, housekeepers and maintenance and they aren’t on the ground when a guest needs assistance.
- The business of advertising, booking, cleaning and managing a holiday rental property is complicated and constantly changing. Most owners don’t have the experience or access to the expensive technology required to maintain a high profile online.
- Each property takes an average of 45 bookings a year and at least 200 enquiries to get those bookings, most owners just don’t have the time to manage this amount of enquiry.
Holiday Rental Specialists want their owners to know that their holiday rental is really working for them and feel relaxed about it.
Holiday Rental Specialists want to be known as the company that can maximise the income an owner can earn from their holiday rental.
Holiday Rental Specialists manage properties and in turn this allows people who can’t afford to buy a holiday rental to stay in one and create fabulous memories.
Rebecca’s background is in corporate call centre management, having managed large call centres in both Australia and Europe. She has bought this very process orientated and procedure driven experience into her business and is focused on ensuring owners and guests benefit from streamlined operations. She has been an active board member of the national Holiday Rental Industry Association (ASTRA) and was on the committee working with the State Government to introduce planning certainty and regulation into the industry via the Code of Conduct. Rebecca is also the author of a soon to be released book that will help new holiday rental investors, called “Ready, Set, Booked”.
Rebecca works to holiday with her family and they are seasoned travelers, her life philosophy is “life’s better on holidays” and she is incredibly excited and thankful to work in an industry that focuses entirely on ensuring other people’s lives are “better on holidays”.
Holiday Rental Specialists has a strong and completely dedicated team, focused purely on the success of holiday rentals. They are constantly investigating and investing into new and better ways to ensure the profitability for owners and satisfaction of guests in the holiday rental business, through new systems, new people and growth.
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