Code of Conduct

Please read The Code of Conduct for the Short Term Rental Accommodation Industry which applies for all stays from October 2021 onwards and has been passed by NSW Parliament as law.  It imposes certain behaviour standards on guests in short-term rental accommodation, including:

  • You must not make noise that unreasonably disrupts your neighbours
  • You must not cause damage to the premises, including any common property in a strata scheme or association property in a community scheme
  • You are responsible for the actions of your visitors and must ensure they comply with the behaviour standards set out in the code.

If you don’t meet your obligations under the code, you could face penalties such as warning notices, fines, termination of the licence to occupy the property leading to eviction, and/or being added to the exclusion register. A person who is listed on the exclusion register is prohibited from participating in the short-term rental accommodation industry for five years.

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