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Online Booking Platform Marketing

HRS will create professional listings and provide quality marketing on all the best holiday listing websites, we are constantly reviewing and upgrading our marketing to target the best results. We utilise the power of the sharing economy and short term letting sites like Stayz, Airbnb, HomeAway, TripAdvisor and Booking.com.

Innovative Letting Technology

HRS have invested heavily into state-of-the-art specialist holiday letting technologies to ensure maximum occupancy and return for your business. From owners’ and housekeepers’ access to view booking dates, online bookings by guests, digital communications with guests before, during and after their stay, we have technology at every step of our bookings and management process.

Strong Online Presence

HRS have a brand new, dedicated and integrated e-commerce website. Our website ranks well on google, accepts online bookings and payments and will drive more direct bookings, which means less costs in booking fees and increased returns.

Digital Marketing

HRS employ a team of digital marketing experts.  Our goal is to drive conversions through intelligent digital marketing including comprehensive social media plans, retargeting campaigns, email engagement programs and effective search engine optimisation.

Budget Conscious Choices

HRS offer a range of booking and management packages to fulfil your needs and fit within every owners budget.

Always Available

HRS is open 7 days a week to provide support to both you and your guests and offer 24-hour assistance to guests via our guest service centre.

Biggest & the Best

HRS manage more properties than most other agents in the country.  You will reap the benefits of being with the largest and the best.  We have an email database of more than 30,000 guests that we regularly communicate with.

Asset Protection

Your asset will be best protected as a holiday rental managed by HRS. The cleanliness, presentation and general upkeep is superior to that provided by your average holiday manager or residential agent.

Exceptional Housekeepers

We believe that our housekeepers are the backbone of our company and key to creating a positive guest experience. We hire the best housekeepers, provide them with comprehensive training and have an all-encompassing housekeeping checklist to ensure each property is presented to the HRS standard every time.

The Very Best of Everything

As a group, we manage a large portfolio of holiday rentals, we live and breathe holiday rentals. We invest in the best staff, the best systems and focus on efficient processes and procedures to ensure that your holiday rental business is pumping.

Results & Optimal Returns

HRS are the leading specialised holiday booking and management agency, offering a wealth of local and industry knowledge which results in optimal returns for your property.

Experience, Knowledge & Know-How

HRS have the experience, knowledge, processes and procedures in place to manage properties all over Australia. Our head office is in the Southern Highlands of NSW. We also have offices in Kiama, Berry and Culburra Beach. Our dedicated and local Holiday Managers can look after your property anywhere in the country.

Comprehensive Management

Our Holiday Planners look after enquiries, bookings, payments, bonds and guests 365 days a year.

Peace of Mind

HRS ensure your peace of mind by guaranteeing bond claims up to a value of $350 per booking. With the right landlord insurance and an excess of $350, you will never be out of pocket because of guest damage or an accident.

Transparent & Trustworthy 

HRS operate as a Licensed Real Estate Agent. Your money is held safely in a Trust Account until disbursement.

Guest Confidence

Guests prefer to book through a professional holiday rental management company than directly with owners. They take comfort in the fact that they can get in touch with someone immediately, 24 hours a day, 7 days a week. They have greater confidence in what they are getting for their money and that the property will be professionally cleaned and maintained as well as assurance that they are not being scammed.

Owner’s Online System

HRS offer you an owner login to our booking system, you can block your owner booking dates, view guest bookings and analyse your business through statistical reports.

Totally Focused on Holiday Rentals

HRS are experienced managers, with a combined 100+ years in the hospitality/holiday rental industry and because we only manage holiday rentals, we understand the business. Our team is not side tracked by sales, sales commissions or residential rentals. All our attention is focused on holidays, your asset and your bottom line.

Personal & Local Management

HRS will assign a local Holiday Manager to look after the physical aspects of your property and ensure the property is ready for your guests and look after the housekeeping and maintenance.  Our Advisors will work with you to maximise your bookings and rental return.

Thank you for your interest, we look forward to speaking to you soon.